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Old 10-06-2008, 11:42 AM   #1
caruso
In The Doghouse
 
Join Date: Oct 2001
Location: England
Posts: 3,648
Default Betfair is rogue

No apologies for a second thread - this is it as far as I'm concerned.

http://www.casinomeister.com/forums...e-my-bonus.html

This is the second Betfair bonus abuse complaint, and this one is resolved and categoric. Player made some agressive gameplay, may have used an auto-clicker along the way, no harm in that...and bonus is stolen.

Quote:
Dear Jan,

Please be advised that following an investigation into your activity in the Betfair Casino, we have concluded that your bets were carried out with the express purpose of abusing the bonus offered.

This is in accordance to the bonus terms and conditions which stats that "Betfair also reserves the right not to pay any bonus to customers that it suspects to be abusing this promotion."

Please be advised that you balance reflects your activity regarding your deposits and game play, minus the bonus amount.

Now look at the other response - spot anything similar?

Quote:
Dear Yvonne,

Please be advised that following an investigation into your activity in the Betfair Casino, we have concluded that your bets were carried out with the express purpose of abusing the bonus offered.

This is in accordance to the bonus terms and conditions which stats that "Betfair also reserves the right not to pay any bonus to customers that it suspects to be abusing this promotion."

Please be advised that you balance reflects your activity regarding your deposits and game play, minus the bonus amount.

Notice also that in both emails, they misspell "states" as "stats" - this auto-response they are evidently mass-circulating has not even been proof read. Absolutely beyond belief.

Betfair will steal your rightfully-earned bonus on the basis of bogus claims of bog-standard, neanderthal "bonus abuse".

I spent an age writing four Betfair pages, now I have to remove the lot. I am officially extremely pissed off at this point. Betfair resides safely in the zero-responsive jurisdiction of Malta, and has obviously decided that it's profitable to join the dark side.

Bye bye, Betfair. You can be sure I'll be hitting the serps with some articles you are not going to like one little bit.

Last edited by caruso : 10-06-2008 at 11:51 AM.
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