KasinoKing
I was looking round a few new casinos last week when I came upon this little gem;
200% Registration Bonus!
Register and deposit as little as $25 or as much as $250 and we will give you 200% match bonus up to $500 spreadout through your first 5 deposits. On the first deposit you will receive a 100% match bonus and a 25% deposit bonus on your next four deposits!
The first sentence is totally contradicted by the second...!
First it says the bonus is 200%, but then that it's only 100% followed by some 25% bonuses....?
So I sent off an e-mail to support saying I was confused and could they clarify (I sort of expected the answer I got, but I was hoping they would not be that silly).
They replied:-
It is 200% in total on your first 5 deposits. First one is credited with 100% other 4 with 25%. There is no single 200% bonus on one deposit. We don’t say we will give you 200% on one deposit.
"200% Registration Bonus!" is the name of the action.
Have a nice day.
To which I replied;
"Who did the maths on this one?
100% + 4 x 25% DOES NOT make 200%!!!!!!
Even a 10-year old would know that!"
I also asked them if they would change the wording on their website as it is basically a lie.
They replied declining this request and tried to explain it further:
How should explain this to you. This is 200% in total of 5 deposits (if you count the bonuses together) it is not 200% from the sum you will deposit. We write it everywhere. It is 100% + 25% + 25% + 25%. Can you suggest us any better name for this promotion?
Let try this:
Deposit $100, get a 100% bonus = $100 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Together in bonuses you received $200 and it is 200% of the first deposit but you had to make 5 deposits to achieve this. But we say this everywhere.
Together if you simply count 100% + 25% + 25% + 25% it is 200% and that is why we call the action 200% Registration Bonus and everywhere is explained how this works. We are clear to our players. How much actually you will have from this depends on how much you will deposit.
At this point I gave up.
Maybe I am wrong, but to me "Register and deposit as little as $25 or as much as $250 and we will give you 200% match bonus up to $500" can only be interpreted one way.
What do you think - Deliberate deception, or just incompetent?
:confused:
KK
Note: I've posted this on a few forums in the hope the casino will see it & realise the error they have made.
__________________
KasinoKing.co.uk (http://www.KasinoKing.co.uk)
200% Registration Bonus!
Register and deposit as little as $25 or as much as $250 and we will give you 200% match bonus up to $500 spreadout through your first 5 deposits. On the first deposit you will receive a 100% match bonus and a 25% deposit bonus on your next four deposits!
The first sentence is totally contradicted by the second...!
First it says the bonus is 200%, but then that it's only 100% followed by some 25% bonuses....?
So I sent off an e-mail to support saying I was confused and could they clarify (I sort of expected the answer I got, but I was hoping they would not be that silly).
They replied:-
It is 200% in total on your first 5 deposits. First one is credited with 100% other 4 with 25%. There is no single 200% bonus on one deposit. We don’t say we will give you 200% on one deposit.
"200% Registration Bonus!" is the name of the action.
Have a nice day.
To which I replied;
"Who did the maths on this one?
100% + 4 x 25% DOES NOT make 200%!!!!!!
Even a 10-year old would know that!"
I also asked them if they would change the wording on their website as it is basically a lie.
They replied declining this request and tried to explain it further:
How should explain this to you. This is 200% in total of 5 deposits (if you count the bonuses together) it is not 200% from the sum you will deposit. We write it everywhere. It is 100% + 25% + 25% + 25%. Can you suggest us any better name for this promotion?
Let try this:
Deposit $100, get a 100% bonus = $100 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Together in bonuses you received $200 and it is 200% of the first deposit but you had to make 5 deposits to achieve this. But we say this everywhere.
Together if you simply count 100% + 25% + 25% + 25% it is 200% and that is why we call the action 200% Registration Bonus and everywhere is explained how this works. We are clear to our players. How much actually you will have from this depends on how much you will deposit.
At this point I gave up.
Maybe I am wrong, but to me "Register and deposit as little as $25 or as much as $250 and we will give you 200% match bonus up to $500" can only be interpreted one way.
What do you think - Deliberate deception, or just incompetent?
:confused:
KK
Note: I've posted this on a few forums in the hope the casino will see it & realise the error they have made.
__________________
KasinoKing.co.uk (http://www.KasinoKing.co.uk)